Privacy policy

Privacy Policy

This Privacy Policy describes how ClassicXI (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.classicxi.co.uk (the "Site") or otherwise communicate with us. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information directly from you, automatically through your interaction with the Site, and from third parties. This includes:

  • Contact Information: Name, shipping address, billing address, email address (stanyslavostaplo@gmail.com), and phone number (+44 7886 126037).
  • Order & Payment Details: Credit card information or other payment details required to process your transaction safely.
  • Account Information: Username, password, and shopping history if you create a permanent customer account.
  • Device & Usage Data: IP address, browser type, cookies, and browsing behavior on our Site, collected automatically via Shopify.

2. How We Use Your Information

We use your personal information to provide you with our core e-commerce services, which includes: processing payments, fulfilling orders, sending shipping updates, managing your account, and providing customer support. We also use this data to improve our storefront and comply with applicable legal obligations.

3. Cookies and Third-Party Services

Our store is powered by Shopify. Shopify uses cookies and tracking technologies to power core e-commerce functionality, analyze site performance, and personalize your experience. We may also share information with third-party service providers (like payment processors and shipping couriers) to fulfill your transactions.

4. Your Rights (GDPR & UK Data Protection)

Because our business is operated from the United Kingdom, residents of the UK and the European Economic Area (EEA) have specific data protection rights under the GDPR and UK Data Protection Act 2018. You have the right to access, correct, update, or erase your personal data at any time. To exercise these rights, please contact us using the details below.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us directly:

  • Email: stanyslavostaplo@gmail.com
  • Phone: +44 7886 126037
  • Address: 3 Lyncroft, Gloucester, GL2 8LD, United Kingdom