Shipping policy
Shipping Policy
Thank you for choosing ClassicXI. We are committed to transparency, reliability, and clear delivery terms. Please find our complete shipping information below.
1. Free Shipping & Destinations
We are proud to provide 100% Free Standard Shipping for all orders shipped to the United Kingdom (UK). There are no minimum purchase requirements, no hidden handling charges, and all local taxes are fully included in the listed retail price. The price you see on the product page is exactly what you pay at checkout.
2. Order Handling & Processing Time
All orders are processed and prepared for dispatch within 1 to 2 business days (Monday through Friday, excluding public holidays). Orders placed over the weekend will begin processing on the following Monday. You will receive an automated email notification with verifiable tracking info as soon as your package leaves our facility.
3. Transit & Delivery Time
Once your order has been handed over to our shipping carriers, the estimated transit time is:
- United Kingdom: 2 to 4 business days (Monday to Friday).
Please note that total delivery time equals handling time plus transit time. While we work to ensure on-time delivery, unexpected delays caused by carrier disruptions or extreme weather may occasionally occur.
4. Comprehensive Order Tracking
Every single shipment includes full end-to-end tracking. Your tracking number is sent automatically via email after dispatch. You can track your package directly on our official store at www.classicxi.co.uk or via the carrier's portal.
5. Contact & Support Information
For any questions regarding your shipment status, delivery status, or missing packages, please contact our dedicated support team:
- Email: stanyslavostaplo@gmail.com
- Phone: +44 7886 126037
- Business Address: 3 Lyncroft, Gloucester, GL2 8LD, United Kingdom